Coverage

The following policies and T&C are covering the General Data Protection Regulation (GDPR) as applicable to Australia as well as the countries our customers reside in.

Who we are

Our official website address is: https://sharkshead.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may analyse the traffic on our website in order to improve our services and detect problems or performance bottlenecks early.

Who we share your data with

We don’t share your data with anyone outside the company and its partners unless lawfully requested by a law enforcement agency.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

See “Analytics”.

Additional information

How we protect your data

  • All the content of this website is hosted in a highly secure data centre,
  • access to the computer systems is restricted to authorised personnel only and
  • all software is being kept at the latest release as much as feasible

What data breach procedures we have in place

In case of a data breach we will shut down this website as soon as practicable, investigate and remediate the cause and post a report on this website once it it is up again.

What third parties we receive data from

We receive regular information from third parties in order to update and upgrade our infrastructure.

What automated decision making and/or profiling we do with user data

We don’t apply any profiling to user data other than mentioned above. See “Analysis”.

Industry regulatory disclosure requirements

This website is in accordance with the Australian Consumer Law. For more details, see their website.

DISCLAIMER OF WARRANTIES

SHARKSHEAD AND ANY OF ITS SUPPLIERS AND THE CONTRIBUTORS OF CERTAIN INCLUDED HARDWARE AND SOFTWARE MAKES NO WARRANTIES, CONDITIONS, UNDERTAKINGS OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN RELATION TO THE PRODUCT INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU AND YOU MAY HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE OR BY JURISDICTIONS.

WITHOUT LIMITATION TO THE FOREGOING, SHARKSHEAD DOES NOT WARRANT THAT THE PRODUCT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR THAT THE OPERATION OF THE PRODUCT WILL BE ERROR FREE OR UNINTERRUPTED OR THAT DEFECTS IN THE PRODUCT WILL BE CORRECTED.

SHARKSHEAD DISCLAIMS LIABILITY FOR ANY SUGGESTIONS MADE BY SHARKSHEAD (INCLUDING WITHOUT LIMITATION BY ITS EMPLOYEES, CONSULTANTS AND SUB-CONTRACTORS) IN CONNECTION WITH YOUR USE OF THE LICENSED PRODUCT.

YOU SHALL AT YOUR OWN EXPENSE HOLD HARMLESS, DEFEND AND FULLY AND EFFECTIVELY INDEMNIFY SHARKSHEAD AGAINST ANY CLAIMS, PROCEEDINGS, DAMAGES, COSTS, EXPENSES OR OTHER LIABILITY WHATSOEVER ARISING OUT OF, RESULTING FROM OR RELATING TO YOUR USE OF THE PRODUCTS AND/OR ANY SUGGESTIONS.

LIMITATION OF LIABILITY

USE THE PRODUCT AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHARKSHEAD OR ANY OF ITS SUPPLIERS OR THE CONTRIBUTORS OF CERTAIN INCLUDED HARDWARE OR SOFTWARE BE LIABLE TO YOU FOR OR TO THOSE CLAIMING THROUGH YOU FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGE OR LOSS OF ANY KIND INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR LOSS OF LIFES, HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT OR TORT, INCLUDING NEGLIGENCE, EVEN IF SHARKSHEAD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF ANY LIMITATION, EXCLUSION, DISCLAIMER OR OTHER PROVISION CONTAINED IN THIS END-USER LICENCE AGREEMENT IS HELD TO BE INVALID FOR ANY REASON BY A COURT OF COMPETENT JURISDICTION AND SHARKSHEAD BECOMES LIABLE THEREBY FOR LOSS OR DAMAGE THAT MAY LAWFULLY BE LIMITED, SUCH LIABILITY WHETHER IN CONTRACT, TORT OR OTHERWISE, WILL NOT EXCEED THE LOWER OF THE AMOUNT PAID BY YOU AND SHARKSHEAD’S LIST PRICE FOR THE PRODUCT.